hbji Privacy Policy — Your Data, Your Rights

1. Introduction

Last updated: January 2026

hbji ("we", "us", "the Platform") operates the website hbji.club and is the data controller responsible for the personal information of users ("you", "Player") who register, interact with, or browse the platform. This Privacy Policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed.

By using hbji, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal information as described herein. If you do not agree with any part of this policy, please discontinue your use of the platform immediately and contact our support team to request account closure.

This Privacy Policy should be read alongside hbji's Terms & Conditions, which govern your overall use of the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data-related matter, this Privacy Policy shall prevail.

2. Information We Collect

hbji collects personal information through several channels including your account registration, your use of platform features, your financial transactions, and your communications with our support team. The categories of personal information we collect are set out below.

Identity and Contact Information

When you register an account or complete KYC verification, we may collect:

• Full name, date of birth, and nationality.
• Residential address — including city (e.g. Dhaka, Chittagong, Sylhet) and postal code.
• Mobile phone number and email address.
• Government-issued photo identification document (e.g. National ID, passport).
• Selfie or live photo for identity verification purposes where required.

Financial and Transaction Information

In connection with deposits, withdrawals, and general account activity, we collect:

• Payment method details (e.g. bKash or Nagad wallet numbers, Rocket account references, masked card numbers for Visa and Mastercard). We do not store full card numbers.
• Transaction history including deposit amounts, withdrawal requests, bonus credits, and bet records.
• Source of funds documentation provided during enhanced due diligence checks.

Technical and Behavioural Information

When you access hbji, our systems automatically collect certain technical information, including your IP address, device type and operating system, browser type and version, session duration, pages visited, game sessions played, and click and navigation patterns within the platform. This information is used primarily for security monitoring, fraud prevention, platform performance optimisation, and to improve the overall player experience.

3. How We Use Your Information

hbji processes your personal information only for specific, lawful purposes. The table below summarises the primary purposes for which we use your data and the legal basis on which we rely for each purpose.

Purpose	Legal Basis
Account registration and management	Performance of contract
Processing deposits, withdrawals and bonuses	Performance of contract
KYC verification and anti-money-laundering compliance	Legal obligation
Fraud prevention and security monitoring	Legitimate interests
Sending promotional communications (where consented)	Consent

4. Legal Basis for Processing

hbji processes personal data only when there is a valid legal basis for doing so. The legal bases we rely upon are:

• Contract performance — processing is necessary to fulfil our obligations to you under the Terms & Conditions, including operating your account and processing transactions.
• Legal obligation — processing is required to comply with applicable anti-money-laundering, KYC, responsible gaming, and taxation requirements.
• Legitimate interests — processing is necessary for fraud detection, security, platform improvement, and analytics, where these interests are not overridden by your fundamental rights.
• Consent — where we send you marketing or promotional communications, we do so only on the basis of your explicit opt-in consent, which you may withdraw at any time.

5. Sharing Your Information

hbji does not sell, rent, or trade your personal information. We may, however, share your data with carefully selected third parties in the following limited circumstances:

Service Providers

We share data with trusted third-party service providers who assist us in operating the platform, including payment processors (such as bKash, Nagad, and Rocket gateway partners), identity verification providers, fraud detection systems, customer support platforms, and hosting infrastructure providers. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection requirements.

Legal and Regulatory Disclosure

We may disclose your personal information to law enforcement agencies, regulatory authorities, or other governmental bodies where we are required to do so by law, court order, or where we reasonably believe such disclosure is necessary to protect the rights, property, or safety of hbji, its players, or the public.

Game Providers

Some game session data (such as player ID, bet amounts, and game results) is shared with our licensed game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to the minimum extent necessary to deliver and audit game outcomes. These providers operate under their own data protection obligations and are prohibited from using this data for any purpose other than game delivery and compliance.

6. Cookies and Tracking Technologies

hbji uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, analyse site usage, and support security functions. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain executable code and cannot carry viruses.

Types of Cookies We Use

Essential cookies are strictly necessary for the platform to function — they enable login sessions, maintain your account state, and support payment flows. These cannot be disabled without disrupting core platform functionality. Analytics cookies help us understand how players navigate hbji, which pages are most visited, and where users encounter difficulty. This information is aggregated and anonymised. Performance cookies help us optimise page load times and the overall technical performance of the platform on mobile devices, including Android and iOS handsets used by players across Bangladesh.

Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the hbji platform, including the ability to maintain your login session or access certain game features. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, and Samsung Internet.

7. Data Retention

hbji retains your personal information for as long as your account remains active and for a reasonable period thereafter, or for as long as is required to fulfil the purposes described in this Privacy Policy, to comply with our legal obligations (including anti-money-laundering record-keeping requirements), to resolve disputes, and to enforce our agreements.

In practice, transaction records and KYC documentation are typically retained for a minimum of five years from the date of the last transaction or account closure, in line with standard anti-money-laundering obligations. After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

8. Your Rights

Subject to applicable data protection law, you have the following rights in relation to the personal information hbji holds about you:

• Right of access — you may request a copy of the personal information we hold about you.
• Right to rectification — you may ask us to correct any inaccurate or incomplete personal information we hold about you.
• Right to erasure — you may request that we delete your personal information where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records.
• Right to restrict processing — you may ask us to suspend the processing of your personal information in certain circumstances, for example if you contest the accuracy of the data.
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the rights listed above, please contact the hbji support team at [email protected]. We aim to respond to all data rights requests within 30 days. In some cases, we may need to verify your identity before processing a request to protect against unauthorised disclosure.

9. Security Measures

hbji employs a range of technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers, password hashing using industry-standard algorithms, access controls limiting staff access to personal data on a strict need-to-know basis, regular security audits and vulnerability assessments, and intrusion detection systems monitoring for suspicious activity.

While hbji takes all reasonable precautions to safeguard your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, hbji will notify affected players as required by applicable law and will take immediate steps to contain and remediate the breach.

10. Third-Party Links

The hbji platform may contain references to game providers, payment services, and other third-party partners. While hbji takes care to work only with reputable partners, we are not responsible for the privacy practices or content of any third-party websites, applications, or services. Once you leave the hbji platform and access a third-party service, this Privacy Policy no longer applies and you should review the relevant third party's own privacy policy before submitting any personal information.

11. Changes to This Privacy Policy

hbji reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide notice to registered players via the platform or their registered contact details. Your continued use of hbji following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how hbji protects your information. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way hbji processes your personal data, please contact our dedicated support team. We are committed to resolving privacy-related queries promptly and transparently.

Email: [email protected]